CompTIA A+ Depot Technician Quiz #36

[ramesh]

You are a computer repair technician for your company. One of the managers is getting an "Out of Memory" error message when trying to print the department's annual report. The laser printer is a network printer connected directly to the department's networking switch via its network card. What should you do to fix this issue? Choose the best option(s) from those listed below.

a) Install more RAM in the manager's computer.
b) Install more RAM in the print device.
c) Configure printer spooling.
d) Tell the manager to print from the print device's local computer.

[Skele Drew]

I think you have to setup the print spooling so the things to be printed aren't kept in memory... C

[D Boy]

b) Install more RAM in the print device.

[ramesh]

b) Install more RAM in the print device.

Correct.

To fix this issue, you need to install more Random Access Memory (RAM) in the print device. When you receive an Out of Memory or Memory Overflow error while trying to print a document, it means that the document is too large for the print device to store in its memory. Adding more memory will allow the device to print larger documents.

Correct Option(s):

b) Install more RAM in the print device.

Incorrect Option(s):

a) Install more RAM in the manager's computer. - Installing more RAM in the manager's computer will increase the performance of the computer, not the network print device.
c) Configure printer spooling. - Printer spooling is an option that is set in the printer's properties dialog box. It allows programs to store documents that are to be printed in a folder on the computer. The documents are then printed from this folder. This frees up the program to continue working on other tasks.
d) Tell the manager to print from the print device's local computer. - Printing from the local computer that the print device is attached to will not solve this problem. The document will still be too large for the print device's RAM to store.