CompTIA A+ Quiz #18

[ramesh]

You are the computer technician for a small computer repair shop. A customer comes in and complains that since their friend installed a new sound card in their computer, all sounds played on the computer are choppy and of poor quality. They authorize you to fix this problem for them. What should you try first? Choose the best option(s) from those listed below.

a) Install the most recent version of the sound card's driver from the manufacturer's web site.
b) Replace the sound card with one that is known to work.
c) Replace the motherboard with one that has integrated audio.
d) Instruct the customer to use headphones instead of speakers.

[epyon_jm]

ramesh...me nah play dis time...(A)

[BlaqMale]

e) install a Radeon HD GPU and use the sound on that

[Fireman]

well for me i would:
a) Install the most recent version of the sound card's driver from the manufacturer's web site.

[mykel]

that have to be A...cant be nothing else

[arcanum]

I remember waaay back when IRQ conflict could cause that, this was in win95 tho. Driver issue would be best answer

[Skele Drew]

Bad sound huh? Obviously the system doesn't know how to control the card properly. And what's the best way to teach the system? Give it an instruction manual!

[ramesh]

An incorrectly installed or corrupt driver could cause the audio output to be choppy and/or of poor quality. Replacing the driver with the manufacturer's recommended driver would be the quickest and easiest way in attempting to fix this problem. If installing the updated driver did not work, you would then move on to more extensive and/or invasive solutions.

Correct Option(s):

a) Install the most recent version of the sound card's driver from the manufacturer's web site.

[epyon_jm]

mek sure...cause me brain can't be getting that rusty

[cavi-c]

a) Install the most recent version of the sound card's driver from the manufacturer's web site.