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Thread: Smart/RG vdsl modem not connecting to internet

  1. #1
    Join Date
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    Default Smart/RG vdsl modem not connecting to internet

    i hope you guys can help. i recently tried to add a asus router/network extender to my home network and its not connecting to the internet. i have a smart/RG vdsl modem. What could be causing it not to connect.

  2. #2
    Join Date
    Nov 2004
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    We need to troubleshoot a few things.

    1. Disconnect the Asus.
    2. Check and verify that you have internet.
    3. DO NOT connect the Asus to the modem.
    4. Connect to the Asus from your laptop/desktop.
    5. Set the IP range on the Asus to something like 192.168.6.1 or 10.3.3.1.
    6. Reconnect to the modem.


    Once that is done let us know what happens.
    Knowing the solution doesn't mean knowing the method. Yet answering correctly and regurgitation are considered "learning" and "knowledge".

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