I have BB Service but it takes my credit same way

[british_2010]

have any 1 experience this problem yet, i had $80 on my phone on Tue, i never make out any calls on the phone now Wed morning i look @ my balance an only see 15 cents an this has happen to me about 3 times now when i call digicel they told me ntn wrong with my account an all the settings are in place so wht could be the problem

[Djohne]

maybe you are using the wrong browser to access internet. Happened to me with Claro, after installing service books I had 2 browsers, one wap and one bb. It was only after calling them I figured out why my credit was slowly being sucked out.

[lojikal]

Did you call the regular help desk or the BB support line.
What model BB did you have this issue with. and Would you mind telling me what your network settings are ?
Did you do he battery pull upon receiving the BB service?

[british_2010]

i am using a bb bold 9000 an its digicel network, i call 100 + BB support line & they told me to go in service books an delete every thing that start with wap but it @ times it still take away my credit :-(

[shanewest]

either u using the WAP browser or the normal browser in "Digicel Live" mode or ur using an app that takes credit to connect

not all apps use Blackberry Internet Service (luuuuu!!!)

[odr24481]

Can u say which apps use the credit so the rest of us don't have to go through that.

[don_corleone]

mine started doing this out of the blue, to the point where if i have no credit i start getting random text messages from +451 telling me insufficient funds or unauthorized service for data session.

only apps i have running in the background besides the native blackberry apps are facebook and twitter..it doesnt even happen when im browsing..ill just get the text messages out of the blue, or check my balance and notice a good chunk of credit missing

[samson1433]

That happened to me a few times. It's a simple fix. When you have the service activated you should delete the digicel or any respective network that you're using APN. That should fix it. The only time you'll lose credit is when you use an app that does not connect via BIS or when you try to send an email.

[don_corleone]

That happened to me a few times. It's a simple fix. When you have the service activated you should delete the digicel or any respective network that you're using APN. That should fix it. The only time you'll lose credit is when you use an app that does not connect via BIS or when you try to send an email.

u saying if i delete the apn ill lose credit when i send an email?

[british_2010]

mine started doing this out of the blue, to the point where if i have no credit i start getting random text messages from +451 telling me insufficient funds or unauthorized service for data session.

only apps i have running in the background besides the native blackberry apps are facebook and twitter..it doesnt even happen when im browsing..ill just get the text messages out of the blue, or check my balance and notice a good chunk of credit missing

same thing happen to me