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Thread: who provides dell support in jamaica?

  1. #1
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    Default who provides dell support in jamaica?

    my ac adaptor for my laptop just died. who can i go to to get it serviced? its still under 1 year warranty

  2. #2
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    Talking Re: who provides dell support in jamaica?

    Quote Originally Posted by megiddo
    my ac adaptor for my laptop just died. who can i go to to get it serviced? its still under 1 year warranty
    lol seems like u in a lot of problem
    I never heard of dell support in JA though
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  3. #3
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    Default Re: who provides dell support in jamaica?

    I know Fujitso ICL provides support for dell products.

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    Default Re: who provides dell support in jamaica?

    Quote Originally Posted by Kirby
    lol seems like u in a lot of problem
    I never heard of dell support in JA though

    well look like you never worked will a DELL b4!!!

    i have DELL SERVERS that are under warrenty and the other day i got my entire mother board changed out because of a faulty GIG NIC!!!

    Fujitso ICL did the work and DELL shipped the parts down!

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    Default Re: who provides dell support in jamaica?

    nope just spoke to a rep. they dont service dell stuff

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    Default Re: who provides dell support in jamaica?

    sigh ok, here is what u have to do. Call 1-800-404-9205 u can dial that from ur LAN line in jamaica and it is toll free. Run through the message board and speak to a rep, thats Dell themselves. They will give u a case number which u will then eventually pick up the phone and call Fujitsu ICL at 926-7567 and tell them u have a Dell laptop which is still under warrenty. They should help u from there.
    PS Worse case scenario is that Dell will tell u, that u have wait 45 days for a title transfer in which the warrenty will be transfered to Jamaica provided u did not do this already.

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    Default Re: who provides dell support in jamaica?

    ok, thanks. the reason i thought fujitsu didnt work on dell, is because i was seaking to technical support, on fujitsu's caribbean website last night, and they said that they didnt service dells. i guess he didnt know. thanks again guys! i will tell you how it goes.

  8. #8
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    Default Re: who provides dell support in jamaica?

    Warranty not too bad, my only problem so far is that they took two weeks to change a powersupply, cause stupid dell dimension had non standard powersupply. but they have been snappy at other times too, providing 2 day change over for bad motherboard
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    Default Re: who provides dell support in jamaica?

    I know of persons who have received quick warranty repairs from them.

    @megiddo: I can't believe you wasted your time going that route. Just follow the steps outlined by PABurgess and you'll be on your way.

    @Kirby: looks like we'll have to strip you of your title
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  10. #10
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    Default Re: who provides dell support in jamaica?

    when i call DELL for support they send fujitsu ppl and they come change parts out of my 3 2550 P E with no problems

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