The question is: are they gaining more customers than they are losing? I would say yes, they are making ground in overseas territories. Blackberries are the most popular smartphones in the western hemisphere and they will remain 2nd for atleast a few more years. I might dislike them but I give them credit for what they have and are achieving. Out of blackberry, android and iphone os I would more pick iphone, not because of the 'brand' but because of what I can do with the os once I get my hands on it. Android and BB too java-ey for me.