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Thread: Nokia E71 freezing up

  1. #1
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    Default Nokia E71 freezing up

    i sold someone a brand new nokia E71 seal in original box now they complain that when they go into the Menu screen it freezed up

    what would cause that and what can i do to fix it

    how do i find what firmware version it's and where do i go to get a new firmware to flash it

  2. #2
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    install the nokia pc suite. then do a 'Update Phone Software'. it's gonna download some newer version, let it. When the phone updater runs, just have it reinstall the present version.
    WARNING: Exposure to the Son may prevent burning.

  3. #3
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    The person can find it on the Nokia website but that sounds fishy its either faulty or he/she found some way to sheg it up, your smart phone usually only starts lagging when you have a very large memory stick and its full or when you have a lot of apps running or a combination of the two.
    Intel i5 2300, Gigabyte Z68XP-UD3, 12GB DDR3 @1600 MHZ, XFX 6870 2gb (Stock). All Stock

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  4. #4
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    have you seen the phone? try getting it back to see if anything happened to it. people out there now a days a try use dem head alot
    Able to flash any psp. Give me a link 3776646
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  5. #5
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    a format should do, type *#7370# in the standby screen then enter ur security code and it will shut down. takes about 2 minutes to format it will wipe the phone memory though. I think he did something to mess it up
    man dar Jamaica zandegi mikonam.. JTW Magazine for all your analysis & financial news http://www.facebook.com/JtoMag1876JamaicaOnline

  6. #6
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    yes i got the phone
    i'm thinking in term of computer if i format everything will be lost i dont know if a security code is on it

  7. #7
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    Backup ur contacts to the computer, then decide ur next move.
    WARNING: Exposure to the Son may prevent burning.

  8. #8
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    yes it will erase everything and reload the os from scratch, just like the way u bought it
    man dar Jamaica zandegi mikonam.. JTW Magazine for all your analysis & financial news http://www.facebook.com/JtoMag1876JamaicaOnline

  9. #9
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    I know that menu freezing problem. It happened with both my E51 and E71. Happened more with the E51 though. Normally a restart temporarily fixes it. You have to upgrade to a newer firmware to truly fix it. It's a known bug with Symbian. Newer firmwares have seemed to get rid of the bug once and for all.

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