View Poll Results: Choose the best option(s) from those listed below.

Voters
6. You may not vote on this poll
  • a) The printer is defective.

    0 0%
  • b) The wrong print drivers are installed.

    5 83.33%
  • c) The cable connecting the printer to the computer is defective.

    0 0%
  • d) The toner cartridge is defective.

    1 16.67%
Results 1 to 4 of 4

Thread: CompTIA A+ Depot Technician Quiz #34

  1. #1
    Join Date
    Aug 2002
    Posts
    6,219
    Rep Power
    0

    Default CompTIA A+ Depot Technician Quiz #34

    A client installed a new laser printer. When the client tries to print, the output contains random numbers and letters. What is the MOST likely cause of this? Choose the best option(s) from those listed below.

    a) The printer is defective.
    b) The wrong print drivers are installed.
    c) The cable connecting the printer to the computer is defective.
    d) The toner cartridge is defective.
    .
    PC - Ubuntu 15.04 64bit Desktop
    HP Pav G60-236US 3GB RAM Laptop, Ubuntu 15.04 64bit and Win7 Home

    "So Daddy, how come you telling me stealing not right when YOU copying DVDs? How come? How Come?"


    Changes to posting in Classifieds

  2. #2
    Join Date
    Jun 2003
    Posts
    3,988
    Rep Power
    0

    Default

    B - Drivers are wrong. Him lucky it print something in the first place.
    The trouble with learning from experience
    is that the test comes first and
    the lesson afterwards

  3. #3
    Join Date
    Jan 2009
    Posts
    2,404
    Rep Power
    0

    Default

    e) The printer's haunted. Time for an exorcism...
    Rooted OnePlus 2 64GB Ed, Android 5.1.1 OxygenOS ; on teifin' AT&T's network; Rooted ASUS Transformer TF101 w/ dock, Android 5.1 KatKiss; Laptop: ASUS X550C, 2.0GHzx2, 8GB, 512GB SSD, Kubuntu 15.10;
    Facebook page: Skeleville Technology Solutions

  4. #4
    Join Date
    Aug 2002
    Posts
    6,219
    Rep Power
    0

    Default

    When the printer starts printing "garbage", characters other than what it should print, it is usually an indication that the print drivers are incorrect or have been corrupted. In either case you must install or reinstall the appropriate drivers to correct this problem. There are some other components, such as the printer command language formatter, that can cause this, but drivers are the most common cause of this problem.

    Correct Option(s):

    b) The wrong print drivers are installed.

    Incorrect Option(s):

    a) The printer is defective. - This is a case of not having the proper print driver installed. If the printer was defective it would probably not operate at all.
    c) The cable connecting the printer to the computer is defective. - If this was the case, we would not be able to print from the computer.
    d) The toner cartridge is defective. - There was output from the printer, so the toner cartridge must be fine.
    .
    PC - Ubuntu 15.04 64bit Desktop
    HP Pav G60-236US 3GB RAM Laptop, Ubuntu 15.04 64bit and Win7 Home

    "So Daddy, how come you telling me stealing not right when YOU copying DVDs? How come? How Come?"


    Changes to posting in Classifieds

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •