View Poll Results: Choose the best option

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  • a) Install the most recent version of the sound card's driver from the manufacturer's web site.

    10 100.00%
  • b) Replace the sound card with one that is known to work.

    0 0%
  • c) Replace the motherboard with one that has integrated audio.

    0 0%
  • d) Instruct the customer to use headphones instead of speakers.

    0 0%
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Thread: CompTIA A+ Quiz #18

  1. #1
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    Default CompTIA A+ Quiz #18

    You are the computer technician for a small computer repair shop. A customer comes in and complains that since their friend installed a new sound card in their computer, all sounds played on the computer are choppy and of poor quality. They authorize you to fix this problem for them. What should you try first? Choose the best option(s) from those listed below.

    a) Install the most recent version of the sound card's driver from the manufacturer's web site.
    b) Replace the sound card with one that is known to work.
    c) Replace the motherboard with one that has integrated audio.
    d) Instruct the customer to use headphones instead of speakers.
    .
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  2. #2
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    ramesh...me nah play dis time...(A)
    Thermaltake Matrix VX, Athlon 64 X2 AM2 4200+, (2) ATi x600 128MB (temporary), Asus M2N-Sli Board, 2.5GB DDR2 667, (2) 160GB Maxtor SATA II

  3. #3
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    e) install a Radeon HD GPU and use the sound on that

  4. #4
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    well for me i would:
    a) Install the most recent version of the sound card's driver from the manufacturer's web site.
    Call or text 8924222 for info on product for sale or seeking thanks

  5. #5
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    that have to be A...cant be nothing else

  6. #6
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    I remember waaay back when IRQ conflict could cause that, this was in win95 tho. Driver issue would be best answer

  7. #7
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    Bad sound huh? Obviously the system doesn't know how to control the card properly. And what's the best way to teach the system? Give it an instruction manual!
    Rooted OnePlus 2 64GB Ed, Android 5.1.1 OxygenOS ; on teifin' AT&T's network; Rooted ASUS Transformer TF101 w/ dock, Android 5.1 KatKiss; Laptop: ASUS X550C, 2.0GHzx2, 8GB, 512GB SSD, Kubuntu 15.10;
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  8. #8
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    An incorrectly installed or corrupt driver could cause the audio output to be choppy and/or of poor quality. Replacing the driver with the manufacturer's recommended driver would be the quickest and easiest way in attempting to fix this problem. If installing the updated driver did not work, you would then move on to more extensive and/or invasive solutions.

    Correct Option(s):

    a) Install the most recent version of the sound card's driver from the manufacturer's web site.
    .
    PC - Ubuntu 15.04 64bit Desktop
    HP Pav G60-236US 3GB RAM Laptop, Ubuntu 15.04 64bit and Win7 Home

    "So Daddy, how come you telling me stealing not right when YOU copying DVDs? How come? How Come?"


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  9. #9
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    mek sure...cause me brain can't be getting that rusty
    Thermaltake Matrix VX, Athlon 64 X2 AM2 4200+, (2) ATi x600 128MB (temporary), Asus M2N-Sli Board, 2.5GB DDR2 667, (2) 160GB Maxtor SATA II

  10. #10
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    a) Install the most recent version of the sound card's driver from the manufacturer's web site.

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