XP Auto log off

[jah_ute]

ive recently hit a snag, a customer of mine her windows xp boots up as usual to the log on screen, as soon as you click on the account to log on windows will play the log on sound and then just automatically log off again...

ive tried booting into safe mode it does the same thing... my last resort is reformatting the drive, any ideas??

[juba]

I have seen this before. The boot disk may have changed.

Try this: http://support.microsoft.com/kb/249321/

[jah_ute]

yea i think a virus may have corrupted winlogon, but i cant get on to troubleshoot..

[Aldayne]

Get a boot disk (try hiren's or UBD), one that can provide you with access to the command prompt. Try to run system restore from the command prompt by entering c:\windows\system32\restore\rstrui.exe. Hope the machine has system restore points available.

[Lanza]

it cud also be a wierd bug with xp, this happened to a home xp system i once got to fix, i cud not login, it was with the activation tho. if its tampered with it will not log u in. id say format

[Aldayne]

If he intends to format, then might as well exhaust various troubleshooting methods to derive a solution. This is a problem that can be fixed without formatting.

[Anubis]

it cud also be a wierd bug with xp, this happened to a home xp system i once got to fix, i cud not login, it was with the activation tho. if its tampered with it will not log u in. id say format

Yeah it could be the windows validation at work unless this person has a legal copy of windows

If he intends to format, then might as well exhaust various troubleshooting methods to derive a solution. This is a problem that can be fixed without formatting.

You can try repairing the MBR (Master Boot Record) or table I don't remember the specific name for it but you can do that from dos before it reaches the Windows Log On screen

[Kev4eva]

its a virus...reparing the installation wont help i have seen tht countless times try wininternals on it an boot from it

[BlaqMale]

how about doing a repair install instead of a fresh?

[jah_ute]

thanks guys for the replies, what i did was to put her hard drive in another system an backed up her data, an did a clean installation..

answer to your questions;


It wasn't a genuine copy of XP thats for sure

i tried running the XP Installation to do a repair but funny enough i didn't get the repair option, dunno y

but reinstalled an ting it working alright now, i guess until she mess it up again