Originally Posted by
CyVan
I use E-Link a fair amount.
My Issues are...
1) Speed , its really slow sometimes. especially login but that has improved a bit
2) No Back Button, ANNOYING esp since it forces a log out if u accidentally do press it. This particularly bad since I use one of the extra buttons on my mouse for back so I do it instinctively
3) Alpha SORTED PAYEE LIST, Why oh why in the WORLD isn't the payee list sorted and if , as u stated the search is case sensitive it makes the whole thing nearly useless since u now have to go thru the WHOLE list to find ur payee. The fact that this operation is also very slow makes it even worse.
4) Ability to transfer to other NCB account belonging to other people. THIS one would be nice but I see the security implications of this esp if ur account gets compromised.
5) Withdrawal Triggers. I would love this one. With all the fraud going around with duplicated/stolen Debit cards it'd be great if we could set up an SMS alert that would notify us whenever a transaction over a certain amount is withdrawn from the account. So, if all of a sudden someone withdraws, say 20g from my account I'll get an SMS.
Originally Posted by
seanbee20
Responses:
1) This is priority number 1 for one and we hope to make major strides very soon
2) I feel your pain man. I hope to have a meeting with the relevant persons to discuss the pros and cons of having these navigational buttons disabled, I for one don't see the need.
3) The sorting has actually been corrected already but first have to be signed off by the Quality Assurance team before implementation - my estimate is that this should be implemented by end of next week.
4) One of the features that should come when we upgrade
5) This already exists, go to Alerts --> Configure Alerts --> Large Amount Credited/Debited and enter the amount you consider a Large amount transaction. If you have changed ur cell phone number then you might want to update your records with us.
Seanbee are there any update on items 2 & 4?
Another thing after reading your post regarding item 5 i went ahead and set it up as you instructed on my elink account however i wasn't getting any alerts via my cell phone on withdrawal or deposits over the stated amount so i called customer care who informed me that that feature has not yet been enabled could you advise on this?
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