Situation:
A customer calls you;
" I have a game called Sims 2 that is not working. The game was working before, but my PC was giving trouble running this other program and I adjusted the hardware acceleration down a notch till it started to work. I now want to play the game again, but it is not starting. I set the hardware acceleration back to the highest setting, but all I get is an error message
then the game quits back to the desktop.'Failed to find any DirectX 9.0c graphic adapters in this system! Please make sure you have DirectX 9.0c compatible graphic adapter'
The system is a PC with a Pentium 4 CPu at 2.5 Ghz, 512 MB RAM, DVD-R, Intel Integrated Video Accelerator.
ps. This is PURELY a software problem...
Solve: