Re: Laptop CDRom Issue
try using a lens cleaner(even though it stops after a few sec.) keep reinserting and see if the progress improves otherwise the cd-rom may be defective.
you can pull it down and clean it yourself with some cutton and alcohol. if its still under warranty i would not recommend doing so. call tech support and see if its nessesary to turn it in.
I had a simular problem with my dell and they send someone with a replacement and installed it. (no charge)
how old is your brother? ask him whats up with it and make sure im not lying
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