2/3MB Package Configuration - What does the technician do??

[The One Free Man]

doesn't take two weeks for everyone, i got mine in about 3 working days

[Virus]

What i meant was the ppl on the 6 month thing wont have to worry bout the price changing till next year. Everybody else screwed

Why can't we just get the settings and do it ourselves??

Who said u cant... if u can wait on customer care im pretty sure they'll tell u what to do. Hopefully ur not dealing with a no0b

Lets say u setitup urself and your getting 2.4mb instead of 3mb, more than likely u gonna call customer care & complain how it slow and bla bla bla... at the end of the day u say "send a technician fi check it out nuh"
Just my thoughts...

[zRo ToLeRaNcE]

What i meant was the ppl on the 6 month thing wont have to worry bout the price changing till next year. Everybody else screwed

Who said u cant... if u can wait on customer care im pretty sure they'll tell u what to do. Hopefully ur not dealing with a no0b

Lets say u setitup urself and your getting 2.4mb instead of 3mb, more than likely u gonna call customer care & complain how it slow and bla bla bla... at the end of the day u say "send a technician fi check it out nuh"
Just my thoughts...

Sounds like a plan - will try that.

[fatal_ero]

i get a max download of 320kb/s on the 3mb

upgraded other connection they were messing with the settings and the modem showed almost 5mb but then they changed it back and said a technician needs to come. so until they schedule teh technician they put it back to the 1mb

[don_corleone]

so the really are gonna have the 69 and 79 doller huh?

i really thought they woulda try price it competetively..but jah know :\

[MaxFactor1]

Is this stilll limited to the select few...

[Rx]

Line Rate - Upstream (Kbps): 384
Line Rate - Downstream (Kbps): 3072

Bandwidth Up/Down (Kbit/sec) 381 / 3071

my 2 connections respectively

Hi .. nice stats, could you provide us with a bit more information? I am particularly interested in what line modulation CWJ is using for this upgrade. The old pppOa packages used DMT (ANSI G.992.1) as you see in my telnet session here. Does your package use a different line modulation eg Adsl2+ ??

you can check my telneting to your modem :

Username : Administrator
Password : *******
------------------------------------------------------------------------

                             ______  SpeedTouch 5x6
                         ___/_____/\
                        /         /\  5.4.0.14
                  _____/__       /  \
                _/       /\_____/___ \  Copyright (c) 1999-2005, THOMSON
               //       /  \       /\ \
       _______//_______/    \     / _\/______
      /      / \       \    /    / /        /\
   __/      /   \       \  /    / /        / _\__
  / /      /     \_______\/    / /        / /   /\
 /_/______/___________________/ /________/ /___/  \
 \ \      \    ___________    \ \        \ \   \  /
  \_\      \  /          /\    \ \        \ \___\/
     \      \/          /  \    \ \        \  /
      \_____/          /    \    \ \________\/
           /__________/      \    \  /
           \   _____  \      /_____\/
            \ /    /\  \    /___\/
             /____/  \  \  /
             \    \  /___\/
              \____\/

------------------------------------------------------------------------

{Administrator}=>adsl info
Modemstate            :  up
Operation Mode        :  ANSI G.992.1 Annex A
Channel Mode          :  interleaved
Number of resets      :  1

Vendor                              Local           Remote
  Country             :               0f               00
  Vendor              :             TMMB               VendorSpecific      :
         0000             0000
  StandardRevisionNr  :               00               00

                                  Downstream        Upstream
Margin       [dB]     :             30.5             15.0
Attenuation  [dB]     :             47.5             31.5
OutputPower  [dBm]    :             17.5             11.0

Intrinsic/Actual  Bandwidth          %
  Upstream            :             33
  Downstream          :             14

Available Bandwidth                 Cells/s           Kbit/s
  Downstream          :             2415             1024
  Upstream            :              603              256


Transfer statistics
    Errors
      Received FEC    :                0
      Received CRC    :                0
      Received HEC    :                0
      Transmitted FEC :                0
      Transmitted CRC :                0
      Transmitted HEC :                0

     Near end failures since reset
      Loss of frame:          0 failures
      Loss of signal:         0 failures
      Loss of power:          0 failures
      Errored seconds:        0 seconds
     Near end failures last 15 minutes
      Loss of frame:          0 seconds
      Loss of signal:         0 seconds
      Loss of power:          0 seconds
      Errored seconds:        0 seconds
     Near end failures current day
      Errored seconds:        0 seconds
     Near end failures previous day
      Errored seconds:        0 seconds
{Administrator}=>

thanks in advance..
Rx

[stevew]

I have been waiting three weeks to get the 2MB upgrade and I'm still at 256k.After the first week I called and they told me it can't be done by remote and a technician has to visit.A couple days ago I asked 'em what's going on and they keep givin' me excuses so i asked 'em if I can do it myself and they said "no".

It dawned on me that it might have something to do with PPPOA->PPPOE after remembering that the old business package 1544(T1) uses bridged PPPoE.

[stevew]

Yeah, it's all about PPPoE.I found it on C&W's website.check out this link:

http://home.cwjamaica.com/content/pr...ge_details.php
Look beside "Type of Connection".

Oh,Rx,G.992.1 is capable of 8 mbps so they (C&W) probably haven't changed the line modulation (to ADSL2,etc..).

[Virus]

It dawned on me that it might have something to do with PPPOA->PPPOE after remembering that the old business package 1544(T1) uses bridged PPPoE.

Sounds like you tried to do it urself and it worked?