There is not much we can do until you have all services up and running for more than one second.
Perhaps you could stop qmail, backup the /var/qmail/supervise/qmail-send/run file and copy the contents from your browser into a text editor.
Remember to use a Linux machine for this.
Have you checked the logs?
The messages will be routed to the user when qmail is working. If you manually delete the messages, you will corrupt your queue. You really don't want to do this.How do I get rid of the messages in queue?
The user's address is username@test_company.com. DNS is important in the whole process. When you send a message, qmail will check the MX record in your DNS zone file to see which machine handles mail for test_company.com. DNS will also tell it, the I.P. address of the mail server.What should the email address of the user be?
syntax
=address:user:uid:gid:directory:dash:extension
Is it tom@machinename.domain or is it
[b]tom@domain[b/]?
The mail will then be routed to the user's mailbox on the mail server, if it can be found.
Until qmail has been set up properly, it cannot deliver mail, including replies stating that the user does not exist on the server.I expected a message to be returned, if the user cannot be found on the server.
Your log should show repeated attempts to send the mail and a description of the error that is preventing the mail from being sent.
Please note that you have not yet set up the pop3 programme. This will allow the user to transfer the messages from his mailbox on the mail server to his workstation. Checkpassword is the one that the documentation recommends.
You should have all the services running before attempting to set it up. You will only be making your life harder if you attempt to set up pop3 at this point.