What happened: Kirk Bonin, Artist/Label Relations Manager at iTunes Music Store got an email from Buju Banton's email promotion list (not sure if he was actually on the list or he was spammed).
He replied to it saying in that they should never ever send him anything to do with Buju Banton or any Jamaican artiste for that matter!
I guess Britain's largest black newspaper got on the trail and contacted him and here is the rest of the story.
A man in his position really shouldn't be generalizing with blank statements about Jamaicans ... especially since he could be/is in position to potentially stonewall Jamaican artistes who're trying to get International exposure.