The Consumer Affairs Commission, CAC, is expressing concern about the pricing of data plans offered by telecommunications companies, Digicel and FLOW.
Chairman of the CAC. Kent Gammon says the Agency has received numerous complaints from consumers in relation to network charges.
Among the issues brought to the Commission's attention are the extended period of response time of the network providers, no show of technicians after consumer complaints and conflicting instructions from customer service representatives to consumers billing issues.
As a result the commission is calling on Digicel and FLOW to clearly state how mobile data plans are priced.