Originally Posted by
Brandysull
It's a big step back in my opinion and quite frankly, C&WJ has more work to do in terms of the content & the QUALITY of service they provide before they can think of blocking content from whichever platform. Firstly, we need to remember that Liberty Global has a partnership with Netflix which we will soon be feeling the effects of sometime in 2018. Secondly, Loberty Global has been a huge proponent of forging partnerships with OTTs and I suppose he (the MD/CEO) will have to succumb to working with OTTs other than blocking them. Such is a slippery slop and can possibly erode their own revenue streams... especially when they offer OTA streaming through the FLOW To Go app, which can be accessed on Digicel's or FLOW's data networks.
I so wish we'd had the genius of other MDs like Bill McCabe from FLOW Cayman for example, who spearheaded a vast swath of customer centric initatives like self-serve help platforms (like Zendesk) and rigourous adherence to transparency, brand image as well as an understanding for needing to push the market forward (something we're seeing in Digicel's 2030 vision). While I appreciate local talent, It befuddles me as to why FLOW's largest market is far behind in most of the company's offerings, most notably in broadband whereas markets served by talent who've had experience from working with other operators like Vodafone, AT&T, BT and the like are FAR ahead in other respects. Quite frankly, there is no time for big chat and puffing chest over OTTs when your competiton is ready to eviscerate your second largest revenue stream. Now's a critical juncture for the company to really sure up its core competencies and flex its muscle (i.e. scale and assets) to really assert its place in Jamaican telecoms for the next 10 or so years.