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Thread: iPhone Help - cant get credit balance on digicel *120#

  1. #1
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    Question iPhone Help - cant get credit balance on digicel *120#

    A friend of mine recently got an iPhone 5 from overseas, the Iphone came LOCKED and she had to pay someone to UNLOCK the phone for her so she can use it on Digicel network.

    The problem is even though the phone is now UNLOCKED and working on Digicel's network she cant access her credit balance using *120# or calling 120 Directly. When she call 120 its saying the number is wrong or something and when she type "*120#" a bracket comes around the 2 looking like this "*1(20)#" and nothing happens
    Has anyone encountered any problems like this after they open and iPhone here, what could be the problem, am i missing a setting or something, any help will be appreciated.

    Thanks much

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    dialing 120 is a fool proof way of getting ur balance, can she dial 100, who was the phone locked to if u wish u can inbox me the imei let me run some checks for you

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    So sorry about the late reply totally forgot.
    Yes when she dials 100 we get customer service, no problem there
    She said someone @digicel gave her a link to someone to unlock it
    How do i find the IMEI on iPhone?
    I will try contact her an PM you the IMEI
    Thanks
    Last edited by TALLIS; Jan 30, 2014 at 05:35 AM.

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    go to settings general about, I know of no reason that you cant dial 120...wen I dial 123 it shows as 1(23) but still rings and connects to voice mail

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    I Still cant get *120 # and dialing 120 don't work
    Confused as hell..
    I have the IMEI, i'm gonna send it to you. soon

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    are you using a lime or digicel chip

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    Quote Originally Posted by Djohne View Post
    are you using a lime or digicel chip
    Its a digicel sim card (chip)

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    What's the model iPhone and what network was it locked to before it was unlocked? Also was it factory unlocked or using a gevey, take out the sim card and see if something is below it or just the sim in the slot.

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    boss u said u wud send info cant help u if u dont communicate

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    Jus been a bit busy check your inbox
    Sorry bossy

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