Compaq presario, Windows XP Professional SP3:
I formatted the pc and everything worked fine as i've done many times with many other pc's. however, i couldn't get the sound back. I usually install C-Media 3D audio software and it always works, but not on this pc.
When i check for the volume control icon at the bottom right corner on the task bar, there is none. when i locate it in the start menu and try to open volume control i get a msg that reads "There are no active mixer devices available. To install mixer devices go to the control panel click printers and other hardware and then click add hardware."
so i went to add new hardware and tried to see if i could do this, but everything that has to do with audio has a big yellow question mark beside it.
I've gone as far as downloading and installing driver genius pro and updated the sound software and still, no volume control and no sound.
What's the next alternative? i don't have any original software for this pc.
Please help.
THanks