CompTIA A+ Quiz #20

[ramesh]

You are the computer technician for your company. An employee complains that since they received their new computer, they have been unable to print to the laser printer connected to the marketing department's server. The employee's computer uses Windows XP and the server uses Windows Server 2003. How should you configure the employee's computer so that it can print to the marketing department's laser printer? Choose the best option(s) from those listed below.

a) Install the driver from the CD or floppy disk that came with the laser printer.
b) Connect the laser printer to the employee's computer. Allow Windows to automatically detect the laser printer and install the driver.
c) Download the latest driver for the laser printer and install it on the employee's computer.
d) Use the Add Printer Wizard to install the laser printer connected to the marketing server on the employee's computer.

[epyon_jm]

i'd say use the wizard, (D)

[ramesh]

The Add Printer Wizard allows you to easily install both local printers, and printers that are shared over a network. In this case, the employee had access to the printer before so we know that it should still be shared and available for her to use.

Correct Option(s):

d) Use the Add Printer Wizard to install the laser printer connected to the marketing server on the employee's computer.

Incorrect Option(s):

a) Install the driver from the CD or floppy disk that came with the laser printer. - This would install a copy of the driver that the printer shipped with on the employee's computer, but it would not allow her to print to the device.
b) Connect the laser printer to the employee's computer. Allow Windows to automatically detect the laser printer and install the driver. - This would install the laser printer as a local printer on the employee's computer. Doing this would mean that the printer would no longer be available for other network users.
c) Download the latest driver for the laser printer and install it on the employee's computer. - This would install a copy of the printer's most recent driver on the employee's computer, but it would not allow her to print to the device.