BlackBerry 8320 curve camera problem????

[Im A Hustla]

i have a blackberry curve 8320


i upgraded the O/S to bb 4.5

camera/video recording used to work well
but now and every time i open the camera i get this error


"could not start the camera. Close other applications and try opening the camera again"

usually when i remove and replace the battery it works, but not anymore :(

any suggestions to resolve this?

[hipster]

Check http://www.blackberryforums.com/ as help should be available there

[wolfman]

What os you have 4.5 what i have bredrin with no vid rec on his 8320

[Utech22]

What os you have 4.5?

i have a blackberry curve 8320
i upgraded the O/S to bb 4.5

Restore it to with the back up that was created during the upgrade,
or check online as said before for a solution. Do you have a memory card in the phone?

[4$ythe]

1. Do a battery pull with battery out for 20 second ( do it with the phone on)
2. Wipe the handheld
3. If you are using 4.5. 52 or 55 or any of those earlier os before 84 revert back to orignal os more than likely 4.2.** (do not back up any apps if you dont have to)

[barrettrs]

What os you have 4.5 what i have bredrin with no vid rec on his 8320

Well I own a Blackberry 8320 running on the same OS and mine is working PERFECTLY with no issues regarding the camera so I am sure it is because he is using an unvalidated Rom and as such he needs to download a valid upgrade from Blackberry to solve all his issues.

Here is a link for the Digicel ROM https://www.blackberry.com/Downloads/browseSoftware.do

Here is the link for the LIME ROM https://www.blackberry.com/Downloads/browseSoftware.do

These are valid ROMS and should solve all your issues.

Post your results.

[wolfman]

have you upgraded yours barrettrs....btw not getting through on that link

We're Sorry...

You've entered this page in error because you have the incorrect link.

Please make sure that you have the correct link to download BlackBerry software.

If you have any questions, please contact the webmaster.
getting that error

[barrettrs]

have you upgraded yours barrettrs....btw not getting through on that link

getting that error

Yeah saw it....Trust me the link was there at the time when I posted as I even downloaded a copy of my OS for the Blackerry 8320 running on Digicel....Anyways I will link again.

Click here http://na.blackberry.com/eng/support/downloads/download_sites.jsp

When the page opens....Look for Latin America / South America

then look for Digicel on the Link and proceed from there to choose your OS based on your Phone Model Number

The final page should look like this


Software Download for Digicel Group
To view software for a BlackBerry product, please select a product from the drop down menu and click Select :

Software For BlackBerry® Curve (TM) 8320 smartphone

BlackBerry Handheld Software v4.5.0.75 (Multilanguage)

Package Version: 4.5.0.75
Consisting of:

* Applications: 4.5.0.52
* Software Platform: 2.7.0.66
* File name: 8320M_PBr4.5.0_rel75_PL2.7.0.66_A4.5.0.52_F100.exe
* File size: 75.87MB

Note: The Software Platform and Applications version numbers can be found under Options-About screen on the handheld.

* Download Software

BlackBerry Handheld Software v4.2.2.323 (Multilanguage)

Package Version: 4.2.2.323
Consisting of:

* Applications: 4.2.2.176
* Software Platform: 2.5.0.34
* File name: 8320M_PBr4.2.2_rel323_PL2.5.0.34_A4.2.2.176_Digice l.exe
* File size: 81.09MB

Note: The Software Platform and Applications version numbers can be found under Options-About screen on the handheld.

* Download Software


Post your results.

[Likklekilla]

Try and reload the OS, do you have .102?

[wolfman]

Well I own a Blackberry 8320 running on the same OS and mine is working PERFECTLY with no issues regarding the camera so I am sure it is because he is using an unvalidated Rom and as such he needs to download a valid upgrade from Blackberry to solve all his issues.

I think that might be the problem right there because Dwightmckie did his over the weekend and no problem either

[barrettrs]

Try and reload the OS, do you have .102?

No I don't. I am currently running version (v4.5.0.52) Platform (2.7.0.66) on Digicel. I would recommend you use the ROM provided on the Blackberry site for Digicel to solve any software issues as invalid ROMS will give you a headache.

[4$ythe]

No I don't. I am currently running version (v4.5.0.52) Platform (2.7.0.66) on Digicel. I would recommend you use the ROM provided on the Blackberry site for Digicel to solve any software issues as invalid ROMS will give you a headache.

i would also advise you to quickly upgrade your phone from 52 to 102, i have know of quite a few 8320 to have crashed using that os, it doesnt seem to be to stable. i have had a think 3 8320 to have died using that os, not all were able to be recovered.

[barrettrs]

i would also advise you to quickly upgrade your phone from 52 to 102, i have know of quite a few 8320 to have crashed using that os, it doesnt seem to be to stable. i have had a think 3 8320 to have died using that os, not all were able to be recovered.

You serious bro? Pm me with the updated Digicel Rom v102 so I can proceed with an update of my current Rom. One question? What new features/benefits are there to v102?

Pm me or call me at 423-5017. We need to talk.

[Im A Hustla]

well thanks for th einfo , but battery pull no longer works. i deleted the facebook application off the phone and the camera started to work again, but now all i get is a black screen when i start the camera, and i have to do a battery pull to get it off.

[p.wade.r]

Sometimes its the main-board that goes bad, and all you can do in this case is just replace it.

[dtgo]

Sometimes its the main-board that goes bad, and all you can do in this case is just replace it.

yeah like the one i sold u once
it turns out that the camera was bad so i had to replace it

[p.wade.r]

yeah like the one i sold u once
it turns out that the camera was bad so i had to replace it

but i had the cam replace and it was still giving the same problem, took one out of my BB 8120 and put it in there and it still didn't work, try one from other curve and it gave the same problem.

[barrettrs]

but i had the cam replace and it was still giving the same problem, took one out of my BB 8120 and put it in there and it still didn't work, try one from other curve and it gave the same problem.

That sounds like a FACTORY Reject to me still. Frankly is there a way for us to send back damaged Berrys to RIM? Does Digicel offer this service or is it that once you get one of these bad Berries and they die on you then your cash goes with them? Trust me this is definetly not very encouraging....Remember a Blackberry is not a 10k phone we are talking about a mobile that ranges anywhere from 25k to as much as 60k depending on the vendor, model and accessories you buy with it....Trust me there must be some other way for us Berry owners to get our mobiles fixed or either replaced in the event we get these Factory rejected phones.

PWADER any comments?

[wolfman]

My bredrin just got a pearl i havent seen it yet and he doesnt know which one i suspect its 8100 or 8110 he said it cant vid rec, can os upgrade do the trick... wont see it till monday

[barrettrs]

My bredrin just got a pearl i havent seen it yet and he doesnt know which one i suspect its 8100 or 8110 he said it cant vid rec, can os upgrade do the trick... wont see it till monday

Well that sounds more like an OS issue still even though you can't be sure cause Berries are such funny phones....Anyways let us know if he sorts out the issue. If not I am sure that Gadgeteer can take a look on it for you.

[wolfman]

Well that sounds more like an OS issue still even though you can't be sure cause Berries are such funny phones....Anyways let us know if he sorts out the issue. If not I am sure that Gadgeteer can take a look on it for you.
Ok Boss...free advert for gadgeteer eh :icon_lol:

[barrettrs]

Ok Boss...free advert for gadgeteer eh :icon_lol:

No sah...I am only helping out my friend cause remember we don't have the Classifieds any more so I am using various avenues to spread the word.

[wolfman]

No sah...I am only helping out my friend cause remember we don't have the Classifieds any more so I am using various avenues to spread the word.


....be careful ....You might be punished by the Mods for such activity
you remeber this...........:icon_lol:

[p.wade.r]

cause Berries are such funny phones....

Is there any sure way of saying weather or not it is a hardware or software problem in a case like this,(when it comes to phones,eg-Blackberries)?????

[barrettrs]

Is there any sure way of saying weather or not it is a hardware or software problem in a case like this,(when it comes to phones,eg-Blackberries)?????

From experience there is no hard or fast rule to know when your Berry is going but normally when the hardware parts start to malfunction and you get regular freezes that are quite long then you know you're board is dieing or if after flashing or updating the rom and you're still having the same issue then you know the board is almost dead or dying.

[p.wade.r]

From experience there is no hard or fast rule to know when your Berry is going but normally when the hardware parts start to malfunction and you get regular freezes that are quite long then you know you're board is dieing or if after flashing or updating the rom and you're still having the same issue then you know the board is almost dead or dying.


So in a case where your main board is dieing or damaged is better to replace the the main board or just buy a new phone??????

[p.wade.r]

That sounds like a FACTORY Reject to me still. Frankly is there a way for us to send back damaged Berrys to RIM? Does Digicel offer this service or is it that once you get one of these bad Berries and they die on you then your cash goes with them? Trust me this is definetly not very encouraging....Remember a Blackberry is not a 10k phone we are talking about a mobile that ranges anywhere from 25k to as much as 60k depending on the vendor, model and accessories you buy with it....Trust me there must be some other way for us Berry owners to get our mobiles fixed or either replaced in the event we get these Factory rejected phones.

PWADER any comments?

Barrettrs- Do you get warranties on Blackberries when you purchase them for either Lime or Digicel or whoever????????????

[barrettrs]

Barrettrs- Do you get warranties on Blackberries when you purchase them for either Lime or Digicel or whoever????????????

Well Digicel gives the standard warranty which is 90 days from last memory if you're a prepaid buyer.....I am not sure if they have changed this? But generally the warranty periods are different when you compare prepaid versus postpaid customers.

Anyways here is a link to Digicel's Warranty....http://www.digiceljamaica.com/en/search/

It is in PDF so you need Adobe Acrobat.

[wolfman]

Well Digicel gives the standard warranty which is 90 days from last memory if you're a prepaid buyer.....I am not sure if they have changed this? But generally the warranty periods are different when you compare prepaid versus postpaid customers.

Anyways here is a link to Digicel's Warranty....http://www.digiceljamaica.com/en/search/

It is in PDF so you need Adobe Acrobat.

I didnt know that I thought it was standard for both pre/postpaid:eusa_thin

[barrettrs]

Wolffy as I said it was based on memory from back in the day when I had bought my first Digicel phone which was a Nokia 3310.....I am not sure if the policies or procedures have changed and frankly dat PDF file with Digicel's warranty was just too long to read so I posted it in the forums instead.

[wolfman]

Wolffy as I said it was based on memory from back in the day when I had bought my first Digicel phone which was a Nokia 3310.....I am not sure if the policies or procedures have changed and frankly dat PDF file with Digicel's warranty was just too long to read so I posted it in the forums instead.
Ok cool couldnt open the file but the last phone i bought that gave problems i took it back after 10 months so i guess its 12 now

[Im A Hustla]

That sounds like a FACTORY Reject to me still. Frankly is there a way for us to send back damaged Berrys to RIM? Does Digicel offer this service or is it that once you get one of these bad Berries and they die on you then your cash goes with them? Trust me this is definetly not very encouraging....Remember a Blackberry is not a 10k phone we are talking about a mobile that ranges anywhere from 25k to as much as 60k depending on the vendor, model and accessories you buy with it....Trust me there must be some other way for us Berry owners to get our mobiles fixed or either replaced in the event we get these Factory rejected phones.

PWADER any comments?



i agree strongly. my phone was purchased new not even two weeks passed before i started having this problem , real inconvenience and waste of money. :thumbsdown::(



really hope theres someone who can help

[barrettrs]

i agree strongly. my phone was purchased new not even two weeks passed before i started having this problem , real inconvenience and waste of money. :thumbsdown::(



really hope theres someone who can help

Curious? Who did you buy it from? One of our Mobile providers e.g. Digicel or Lime or was it a third party? e.g. Overseas or Local phone dealers? I am also hoping you got some compensation but from what I know if it is a third party buyer then you're on your own and that money was wasted cause they will not accept any liability.

[wolfman]

i agree strongly. my phone was purchased new not even two weeks passed before i started having this problem , real inconvenience and waste of money. :thumbsdown::(
really hope theres someone who can help
What are the problems you having

[p.wade.r]

Curious? Who did you buy it from? One of our Mobile providers e.g. Digicel or Lime or was it a third party? e.g. Overseas or Local phone dealers? I am also hoping you got some compensation but from what I know if it is a third party buyer then you're on your own and that money was wasted cause they will not accept any liability.

Does it really matter where he got the phone from, Say if he was to travel aboard shouldn't he be able to go to a blackberry store and have the thing replaced or fix for free, or for cheap. These phones aren't cheap and it is never a 100% percent sure that any phone will work straight out of the Box.

[wolfman]

Does it really matter where he got the phone from, Say if he was to travel aboard shouldn't he be able to go to a blackberry store and have the thing replaced or fix for free, or for cheap.
I thought that is possoble with any phone really or it is with iPhone:eusa_thin

[MiniKilla]

its the same ting happen to my frend own but i tink sumbody at the digicel store sort it out for him.

[4$ythe]

There are many reject blackberry fones out there, but i think digicel should send them back to rim for a replacement berry.

[Im A Hustla]

yea i definitely agree, but i think the camera needs to be changed

now mine is showing green when i do a video and when i take a picture it stores as a blank picture

does anyone know the cost for replacing a camera for my curve 8320 ???

There are many reject blackberry fones out there, but i think digicel should send them back to rim for a replacement berry.

[Samarcia]

That the con of 83xx series after a while the cam always give problem and no camera change is going to help it, bcoz as soon the problem return. The 8300,8310 8320 av all pass thru my hand and that a major problem of that series after awhile...the pics and vid get distorted.