This Blackberry is already rigistered with another provider. Please re-register.....

[forreal]

Recently bought another Blackberry, 2nd hand this time! What a bummer...

Went to www.cwjamaica.blackberry.com, hit create account, entered the pin and imei and enter. Then I get this message 'This Blackberry is already registered with another network. please re-register...'.

The previous owner told me he switched his device, so his Blackberry service has nothing to do with this phone anymore... What to do?

[psilos]

RIM (The Blackberry service providers) has a database of all registered Blackberry devices in use around the world. When you sign up on C&W's website you are actually creating an account in this said database maintained by RIM. Even though the previous owner said that the Blackberry service is no longer registered with the phone clearly it still is.

The fault does not necessarily the previous owner as he could have told his provider to either deactivate the Blackberry account on that phone or switch it to another phone and they are yet to do so or RIM has not updated their database as yet.

Regardless of who is to blame there is nothing that YOU can do at this point besides going back to the previous owner to have him sort it out with his mobile carrier. Don't waste yours or C&W's time by calling C&W about your problem as there is nothing they can do about it.

[hv_thugg]

explain that to customer care and they will tell u what to do, what happen is that the previous owner might think it switch but it wasnt so called them and explain he may also had a balance on his popaid account hence barring of the blackberry feature for that phone.

[forreal]

RIM (The Blackberry service providers) has a database of all registered Blackberry devices in use around the world. When you sign up on C&W's website you are actually creating an account in this said database maintained by RIM. Even though the previous owner said that the Blackberry service is no longer registered with the phone clearly it still is.

The fault does not necessarily the previous owner as he could have told his provider to either deactivate the Blackberry account on that phone or switch it to another phone and they are yet to do so or RIM has not updated their database as yet.

Regardless of who is to blame there is nothing that YOU can do at this point besides going back to the previous owner to have him sort it out with his mobile carrier. Don't waste yours or C&W's time by calling C&W about your problem as there is nothing they can do about it.

Thanks... that's what i'm doing now...

[Yung_Jah]

Thats the best opinion...to contact the previous owner to get this sort out.

[toyanucci]

Unless phone was stolen which is worse case scenario

[Yung_Jah]

That was another thought that came to my mind, but didn't want to say.

[hipster]

Unless phone was stolen which is worse case scenario

Ye when first saw this post this also crossed my mind

[forreal]

Unless phone was stolen which is worse case scenario

LOL, I pree'd that too, but I seem to be lucky :) The owner b4 the one i bought it from is helping me out 100%. I'm actually just awaiting a response from Digicel to confirm the device removal now....pheew.

Wasn't too worried seeing that I bought it from a cop (although that itself puts some thoughts into my head...).

[hv_thugg]

LOL, I pree'd that too, but I seem to be lucky :) The owner b4 the one i bought it from is helping me out 100%. I'm actually just awaiting a response from Digicel to confirm the device removal now....pheew.

Wasn't too worried seeing that I bought it from a cop (although that itself puts some thoughts into my head...).

glad to know u getting it going but as i told u b4 just call them with the information and they will tell u what to do from there simple one 2 step

[forreal]

glad to know u getting it going but as i told u b4 just call them with the information and they will tell u what to do from there simple one 2 step

Rahtid, I'm gonna try that if anything... Thanks.

[Fireman]

Wasn't too worried seeing that I bought it from a cop (although that itself puts some thoughts into my head...).

so what you are actually saying is that this cop couldnt thief this phone:eusa_eh:...well i am not saying he did:eusa_danc.....but my youth you have good cops but mostly bad cops :icon_evil

[toyanucci]

Him coulda "Fine" it at a crime scene LOL

[forreal]

so what you are actually saying is that this cop couldnt thief this phone:eusa_eh:...well i am not saying he did:eusa_danc.....but my youth you have good cops but mostly bad cops :icon_evil

Notice what I wrote in 'Brackets'!

[Yung_Jah]

Well...Cops can take away people things too...just to watch how boasty a rich boy behaves and then the cop demand the phone...lol...

[renkin]

I've experience this problem with BB phones in the past and the easiest way to resolve it is by calling either the original provider/owner of the device. I've called Tmobile and AT&T in the past and had it de-registered from their network in minutes, and registered on our local networks shortly afterwards.
If you don't know the original owner, then you'd need the original phone number it was registered to.