New PC turning themselves off [Archive] - Tech Jamaica - Jamaica's Technology Portal Forums

kilaj1

August 11, 2003, 11:28 AM

hey everyone, the new guy here.

I just opened my new busnis. I got 11 PCs.
specs:
1.1 Ghz Athlon
40GBHDD
intergrated Video and audio (dont remember the mb type)
and a Cnet NIC ( I know I know they suck....was'nt my choice :-\ )
Win2000pro (all updates)

Now the problem, since day one, I've noticed that some of them just reset by them self. sometimes when I exit a game or even when I close IE or IMesh, and I know its not software thats doing this because it scans the disks when it starts back up.

This is getting reallly really anoying, and it disrups my busnis. I took 3 of them back(actually 4 one of them was just staying at the BIOS startup screen(HDD problem)), and the morons did NOTHING!!, cause they came back with the same problem, and now total I have 8 PCs doing this,not including the PC with the bad haddrive which by the way developed the same problem again >:(

I am guessing that all of them have this problem the only reason I dont know for sure is because we dont really use the PC that often. so sometime this week I have to take back 9 PC out of 11 to have them "FIXED".

I am thinking that it may be the processor. since its a athlon it may be over heating? ??? as soon as the PC resets I go into the BIOS and check the temperature of the Processor and its usually between 60 and 67 degrees so i dont know. My big problem is that if I do take these pc back these asses will just turn it on for 56 minute, not note the problem and then send it back, which is what they did before.

matronyx

August 11, 2003, 12:26 PM

It could be the processor as you say and the mboard could be shutting down your pc when it gets too hot. This will happen especially if you are doing something cpu intensive....sauch....uh huh... gaming.

This of course is a very early guess at where your problem lies.
Check to see that all the heatsinks are correctly seated and have the right thermal compound on em. If you don't mind... give us the specs on your mboard and the name of the guys that configured these machines for you.

Sounds like crappy workmanship to me. ::)

matronyx

August 11, 2003, 12:29 PM

Uhh....is there a fan on the cpu of these machines?? gotta ask ...

tech_guru

August 11, 2003, 12:35 PM

Get one of the more powerful fans..........Say one for the 2GHZ Athlon.........

Does the Cases have a Fan?

MiTcHiE

August 11, 2003, 12:39 PM

i had this problem of my pc restarting, and it turned out to be a faulty memory stick.

try replacing or if u have more than one stick, take out one and see, just rotate them. mix and match.

also if the stick are of a different type re:pc100 or pc133.

more than likely its the memory, i am almost 100% sure.

Did u get all the memory sticks at the same place????

Check to see if u r using the right type of memory for the motherboards too???????

wheelman

August 11, 2003, 01:00 PM

Motherboard

kilaj1

August 11, 2003, 01:33 PM

thanks for replies. I got all of them at once, from CEOS cathrine hall Mobay(they actually came from Kingston). My tech daf partner called on of the managers in kingston and they said to check my network >:( i'm like yeah right...I dont want to open the case my self cause of waranty, I bought these around july 10 mind u. but I told the tech in mobay to check the fans, I will also tell him about the memory, but I dought they would try that since for 1) it would be too expensive for them 2) as I said its totally random, they would probably just change the Mem for 5 minutes then say that not the problem.3)this same guy from kingston is telling the tech what to do which is garbage.

The only exception (to the randomness)is when I play a game (Halflife TF) for about an hour then EXIT, only when I exit will it restart, but If i tell them that they will jsut say that its just the game causing this, but I know dam well that its not, i cant have over 10 games casing this problem, and also happens when I close Iexplorer, Word document etc.

I should hope that there is a fan on it ;D

does anyone know what the aceptable temprature range is of this CPU? i looked around and I saw someware that 90 degrees and below is aceptable.

Sorry to be rabling but this is a new businis, and this is makeing a bad inpresion.

PS does anyone know about the Cnet NIC cards? I've been trying to get it to work with Synaptec (SP) Ghost Corp. Ed. but I dont think there are DOS drivers available. (funny thing is I specifically told them I need a NIC that could do this >:(

Gillion

August 11, 2003, 01:37 PM

It can't be the memory, because all computers have the same problem. It could be the main board because all the computers have the same problem (could be a BIOS bug). It is more likely to be a heating problem, since workmanship may be an issue.

60-67 DEGREES IS TOO HOT

(1) Do the machines have a fan at the side ? or a fan at the front aside from the powersupply fan ?
(2) Can you open the machine, and touch the CPU heatsink while the machine running, without feeling pain ?
(3) Download and install a temperature monitor for your particular type of main board... I want to guess that its an PCChips M810L or M810 LR or perhaps an ESI.
(4)Sometimes if the heatsink is porly installed or just the wrong type with a inefficient fan, you will have problems like this. And if your mainboard restarts or shuts down its mostlikely the BIOS saftey feature.
(5) I have seen where some shady companies have sold PC's at a rated speed, but what they have in fact done is overclock the chip to give you a larger speed and take your money for that. Check that you chip is not over clocked, or that the voltage is set right
http://amd.com
(6)Small heat sink.... I have seen many boxes with under sized heat sinks on high speed athlons... most of them always re-start randomly, shutdown randomly... or after a while make a pop sizziling sound ;D

--regards
Gillion

kilaj1

August 11, 2003, 01:48 PM

seems that we were typeing at the same time... ;D

Yeah, the heat keeps coming to mind. but I cannot open the case at all, although its just a little tape that says(warranty void if removed) i dont really want to risk it, u see my My tech daf partner...

**(just so u know this means hes a guy who really THINKS he knows about tech but does'nt, and does'nt want to here that he is wrong when it comes to something technical ;) )**
..is one of them loud moth people who u cant win an argument with (unless u bash him over the head ;D )so the people i got these PCs from are propably looking for an excuse to get rid of us, since I already have to buy 11 NIC cards cause the Cnet ones have to be tossed( need it to work with Ghost), I dont want to eventually have to pay for these parts whcih may be the problem.

When I take them back I will check the specs of the mb.

Thanks again!!!

Ohh by the way you said that 60-67 degress is too hot?? when I checked this, it was when the pc reset and i whent straight into the BIOS was in the BIOS for some time, with it a 60 and sometimes 65 degrees (celcius).

Another note, there seems to be an error right before it resets, its a blue screen but not like the one in win98, it goes too fast to see, is there a log I can see about this?

As for the fans to my knowledge, there is no case fan, but the PC are in AC room, and sometime the PC would stay on for the whole day without shuting down (in the AC i think). As I said Its TOTALLY RANDOM. but it cannot be the software or the network.

Gillion

August 11, 2003, 02:29 PM

Bredrin, a lot of hardware still have issues with 2000. Isuggest you get winwoes to halt when it crashes and display the blue screen, you have ask someone else how to do so, I do not know how, but I know it can be done.
This blue screen presents a lot of info... that can be usefull especially if researched at the MS knowledge base.
It could be something as simple as a videocard driver.
(00EAFDFxxx videodblf.vxd for ficticioust example)
What you could also try, is to update the video driver if possible. I have seen many machines misbehave because its video drivers simply suck rocks.
But of course the best idea I can think of to get real close to matter is to have Winwoes halt when it crashes.

Ok, the CPU temperature sensor on a motherboard is not really touching the cpu and even if it is, its at the less heat conductive side of the CPU. Idealy it should be inside the heat sink as per AMD recommendations, but to do that is too much work. Anyway when a PC boots up, its not really at its full temperature yet according to the tempsensor onboard. Now when you see 60 - 67 degress that may actually be the LOW end of the spectrum of what your machine is really doing and I bet, if it was running in a none AC/ed room it would be dead already. If its a temp problem.
Another thing, the CPU temp is often not a constant when using the computer. So the random restarts may conincide with the changing loads of the CPU... most of which I think may be related to increased loads... this is all hypothetical until you can verify that there is a temp problem... but what you can do for me is download 2 things, and do a few more.
(1) There is a programme online called LVCOOL... look it up at http://www.tucows.com it can regualte CPU temperatures via software, try it on your systems and see if they remain stable especially under high loads. If you dont find LVCOOL there are many others, just look at http://www.tomshardware.com , tucows http://www.sysopt.com or http://www.harocp.com
(2) Get yourself a copy of any software that can monitor CPU tempertures and other hardware parametres. Run they system on high loads and see what kind of temperature you get.
(3) Get a copy of sisoft sandra lite. This program (and others like it) tests hardware and can report any kind of hardware flaws you may have including memory issues.
Check tucows for a copy.
(4) Verify your computers are not overclocked by getting the official AMD CPU check program at AMD's website.
(5) If you want, and if you can, I suggest you try, UNDER clock your CPU via the BIOS settings. The sites above can guide you to do this. This will verify or substitiute for check number 4

None of these things should void your waranty.
But they all make assumptions that require confirmation... having the motherboard model/type is also quite useful.

All high speed ATHLONS should have an extra case fan, wether extracting or inlet. Front, back or side. As per AMD reccomendations.

--regards
Gillion
P.S. Network cards also are notrious for giving trouble... try looking at the hardware sections at microsoft.com or the mainboard site for details.

kilaj1

August 11, 2003, 02:58 PM

Thanks!

I will download the apps you suggested, I think I already have the sisoft sandra, dont know which version though, will check.

matronyx

August 11, 2003, 03:50 PM

You know...another problem could be the OS.

What if the machines have been Ghosted with a image of windows that's crappy [i](well, we know that all windows is crappy....but...)[i].

We need to know the type of mboard that's in the system. Use Sisoft sandra like GILLION recommende and get back to us.

P.S. I recall going to these CEOS people at Catherine Hall one day...I saw this really neat brushed aluminium case and asked the guy there how many internal bays, case fans and such was in the thing...he said "Mi nuh know". I'm like.... "What do you know??"
I asked him to let us get a peek inside it, he said "Can't do that. Have to buy the case first".

Mi bredren dem did affi cool mi down cause mi nuh know a wha kinda eeeEEDIOT him be....!!!

In the end, I went back another day and saw this really cool chick. She has quadruple the sense the "tech" guy has and I bought the case from them after inspecting it inside out ;D

deakie

August 11, 2003, 06:09 PM

use a camera, preferably digital and take a picture of the bios temp and take the machines back and say you want it properly done.
my guess is that the heatsink compound isnt interfacing right.

secondly, where are the computers when they are being used? is there enough area around the box for air to circulate?
maybe th cases are too small. are you using midi box instead of full towers? if so you need 2 fans in the box. chances are there is only room for one.
is the power supply a single fan beast? eg. is it 350 watts and above and enclosed in a small case?

whats the money back situation? what kinda foolishness are they running that they are passing off as a business? this fly by night thing is the last thing we need in an emerging market to put ppl off technology that can run sweet.

kilaj1

August 12, 2003, 07:12 AM

Again thaks for the replies.
They are in full tower cases and as I said there in a AC room. Remember I could'nt use Ghost because the Cnet card cannot work in DOS, so dont have any ghost images.
I think that guy you where talking about was there tech(since he is the only guy there).

I did'nt get a chance to download any of those apps yet, was kinda make excuses to one of my customers for this problem...imagine this

**my customer is sitting at the station using the net for a good hour, then it just resets; I run over an apologize bla bla bla...gave him some extra time for the troubles, and let him use another PC that I did'nt notice the problem on..then...the other PC RESETS!!, I thought I could get away with the first PC reseting but 2!! lets just say he was not a happy customer, this does not even include another c I had to end up taking a 3 hr break (out of a 45 min one) from my other job to re type his resume and letter :( >:(

kilaj1

August 12, 2003, 07:19 AM

whats the money back situation? what kinda foolishness are they running that they are passing off as a business? this fly by night thing is the last thing we need in an emerging market to put ppl off technology that can run sweet.

Well I payed over $300,000 bucks for them and according to them it was on sale which is bull. I mean even the monitors where a hassel to get. Originally, I was sopose to get 11 black Samsung Monitors, only 9 came(this was around Midnight on sat, after they promissed they would get it to me on friday but thats another story) so we where waiting for the other 2 for about 2 weeks, luckily I had 2 15" monitors at home( grated one if about 6yrs old, Techmedia ;D ) so after taking there BS we just said screw it and give me a printer and scanner(HP and Omega).

O yeah b4 I forget, the same customer who I mentioned above, said that there was an error being displayed about the available virtual memory. But I coul'nt see why it would he was only using Iexplorer, noting in the systray actively running either ??? he said it came up a few times.

Gillion

August 12, 2003, 02:34 PM

Virtual memory errors can be caused by systems that have hard drive problems. I doubt this is your case for all your computers. What the computer does is to create a temporary "RAM" file (also known as SWAP) on the hard drive and this allows more programs to run. It essentially compliments the RAM already on the computers mainboard. Software conflicting for the same space in either real and virtual memory can also cause problems, which can even cause resets ;).

-regards
Gillion

deakie

August 12, 2003, 02:44 PM

i was wondering that gillion....a corrupt page file. i will check 2k to see if the page file can be deleted like xp otherwise i will try and find the normal way. its usually setting the page file to zero and rebooting and resetting it to a value which is twice your ram. setting it below, forces windows to use you ram but if ever the work becomes bigger than both, windows have to go looking for space. this page file will occupy space on the disc that you wont get access to with regular data for saving. eg. saving a file to disc wont save in page memory.

GodKid

August 12, 2003, 07:28 PM

just passing threw...

have you checked the event logs at all....

the blue screen before reset sounds like a memory dump...

if that's so .. let ol' deaks loose on it and he'll fix it!

deakie

August 13, 2003, 06:23 AM

lol...very smooth GK....i shall have my revenge..... :P

kilaj1

August 13, 2003, 07:04 AM

O yeah I totally forgot about the event review, I will check that.

I would'nt be too suprised if the HDD are bad. still have'nt installed the other apps yet, was a bit bussiy >:(

kilaj1

August 13, 2003, 11:59 AM

well i am in the event reviewr now, and i got another problem, under system log I see ALOT of errors, when I try to get some more info (properties) nothing comes up?!when I try to close the event Reviewr, it tells me I need to close all property windows, but I dont see any open propertiy windows....this is getting to be a real pain in the ***...I attached the log file though

oh yeah and I am loged in as admin

kilaj1

August 13, 2003, 01:18 PM

The mother board is a Biostar K7 AMD M7VKS.

Just came from the CEOS, and I got a look on the processor... the bloody thin bearly had any heat sink comp. on it :o. Anyhow I gave them 3 PC, will get them tommorow and see if they have the same problem :-\

linval

August 13, 2003, 02:32 PM

I should hope that there is a fan on it ;D

does anyone know what the aceptable temprature range is of this CPU? i looked around and I saw someware that 90 degrees and below is aceptable.

Sorry to be rabling but this is a new businis, and this is makeing a bad inpresion.

PS does anyone know about the Cnet NIC cards? I've been trying to get it to work with Synaptec (SP) Ghost Corp. Ed. but I dont think there are DOS drivers available. (funny thing is I specifically told them I need a NIC that could do this >:(

The average temp on he cpu is 42 degrees
I have used C-net network Cards I have no problems with them, As a matter of fact I have never had any trouble with network cards (in relation to causing any such probs as u discribe)

kilaj1

August 13, 2003, 03:16 PM

really? ???

When I am creating the boot disk to get the image, there i cannot seem to find a proper driver? thats my only problem, dont have it with me right now but will will show you the exact error and drivers i loaded soon.

kilaj1

August 13, 2003, 03:59 PM

Okay the NIC card is a Cnet pro200
the only thing related to DOS drivers are in a folder called "Dosodi" and ghost does'nt see them at all.

deakie

August 13, 2003, 05:33 PM

fair enough, it may be heat buggering up the processor, but even at 70, it should be clocking over fine without erors.

so lets clear the page file on one and a couple of other things.

1. clearing the page file.

control panel, system, advanced tab.
performance options, where you see under virtual memory, click change.
set initial and maximum size to zero. pleae make a note first of what the values are. reboot pc.
now we repeat by going back there and resetting the info that existed that you deleted. reboot again.
your page file sould now be brand new.

2. now lets check the disk for errors.

open the my computer icon on your desktop
right click your hard drive and select properties.
choose the tools tab, under error checking, click check now. check both small check boxes and then click check now.
it should generate an error and tell you about task scheduler. say yes to that and then when it next reboots, it will do the error checking.
also, there should be a lot of crap floating around by now. you are a webcafe. do a disk cleanup and defrag while you are at it.
its timely but will keep the drive running fast.

3. finally, for now, on the next reboot, go into bios and ensure under the ide settings, that lba block mode is selected. then when you next do your disc properties under system, ensure DMA is selcted for the drive.

4. clear the logs, including event and application logs.
and now to stop your pc rebooting in case it isnt heat,
right click my computer again, advanced tab, startup and recovery,
uncheck the automatically reboot option. this option is normally set at reboot as a default. turn it off. when the system generates an error, then it shouldnt reboot. it will reboot if the temp control system in bios causes it to.
this is a clear way of telling if its heat or application that is causeing the reboot.

hold dat fi now iah.....at least 2 hours work dat....yu def a earn yu pay tiday. ;D 8)

and gwan through wid yur business iah, when me come a bay again, me just expect seh me a go come use yur net seeeen..... :P :D

kilaj1

August 14, 2003, 07:09 AM

;D ;DNuf respec boss! ;D

Will try clearing the page file. The scan disk aways runs when it reboots, but I will do a through scan. will check the BIOS too, but you know...I think I caught that blaster worm :o >:( :( someone told me that the symptoms or it in win2kpro, is that you cannot copy files or links, I cant go to windows update site, cant update definitions, cant copy links, had to use the mapped network drive, to copy the file from symantec, and the patch from MS, but they still did not work, this only affected 4 PC, o and by the way 5 are at CEOS now.I have noticed that overall all of my pcs are a bit slow, man I wich i could get the Ghost working now >:(

lsmith937

August 14, 2003, 11:27 AM

the Problem that you are have is a common problem when you get systems from people that do not take the time to spend and dilver good service. Even if they were on sale you still have them under warranty so they should do every thing to have them fixed even it means giving you some new systems.

Now to deal with you problem there is a few factors that ma cause the machines to restart by the self so you or they need to have them checked by a compitent well experince and well trained technician

1) have them changed the memory there could be some faulty memory form the manufacture

2) Check if the processor is installed properly and installed with the proper cooling system.
you see AMD have two type of processr
1) the ones that comes one a tray without a heat sink and a fan these are called OEM products which you recieve only 90 days warranty from the maufacture. With these the person can buy any heat sink and fans and if they are not experience enough they buy the cheap ones that is designed for a solwer processors which can lead to over heating and ultimately Shut down if the board have that feature in the bois to shut it down when it reaches X tempreature or it will burn the board and processor and also if it is not installed properly you will have prob
2) and then you have the one that come in retail box much more expensive but it comes with the proper cooling system in the box so you will no have a colling problem if they used retailed processor

that I doubt very much they want to be competiticve in price and make a lot of profit ;D

That is the reason I stick to intell you get every thing that is best for the processor in the box ( heat sink fan termal grease etc. ) after that all you need to do is instal them properly

Then we move to the memory are they using the correct memory for the board PC100 or PC 133. the memory could also be bad. Bad memory restarting machine are problems that I have encountered on numerous occasions 90% of the time to give you clearer picture

Then You could have a faulty mother board in the systems

? are you using the PChips 810 mother board if you are I advise that you get the board changed to the 810D or a biostar because the first 810 was common for this prob of restarting

tell me if this was help full

and stick to intel

Gillion

August 14, 2003, 12:56 PM

Sticking to intel is ridiculous.
Especially in Jamaica where or wonderful govenment is doing remarkable things with the booming economy,

http://www6.tomshardware.com/cpu/20000925/mpeg4-07.html

Intel CPU's are not as efficient "especially on the dollar value perh MHz" as AMD units.

http://www.arstechnica.com/wankerdesk/4q99/intelvsamd.html

http://www.anandtech.com/cpu/showdoc.html?i=1524

And in many real world applications AMD chips are simply faster, not to mention that VIA and Nvidia have some really kick *** chipsets, that squezee more out of the CPU than current Intel chipsets

http://archives.postgresql.org/pgsql-general/2002-04/msg01119.php

http://www.theinquirer.net/?article=8391

iF MY ARGS ARE BIASED, SHOW ME YOUR DATA ;D

--regards
Gillion

kilaj1

August 14, 2003, 01:02 PM

Sorry I dont even have time to to work on this I got blasted by the blaster virus!!!, and the **** does not wont to come off!! downloaded the patch from MS and symantec they aint working !!

REally need ghost now!!

kilaj1

August 14, 2003, 01:04 PM

apparently my dam 3com 612 ADSL Router does not have a fire wall or at least one that I can configure

Gillion

August 14, 2003, 02:08 PM

Sorry I dont even have time to to work on this I got blasted by the blaster virus!!!, and the s**t does not wont to come off!! downloaded the patch from MS and symantec they aint working !!

REally need ghost now!!

Look man, screw windows,
At the install fest bring a machine or 2 and let me and others show you how to setup a tightly controlled linux machine that does a nice job of being an internet cafe client. if they need windows programs, you can setup cxoffice or cxoffice server (they run windows apps local or b=via network.)

Will we have an internet connection at Infoserve and if SO WHAT KIND ?

--regards
Gillion

kilaj1

August 14, 2003, 03:23 PM

I was actually looking into doing that, was going to try Kinoppex(sp), where is the "install fest"? ???

deakie

August 14, 2003, 04:02 PM

kilaj1, just concentrate on one machine at a time k.
do what i tell you on one machine to see if things improve. worry about the firewall after you correct the problem.

kilaj1

August 14, 2003, 05:33 PM

well my dumb *** jack *** partner just got the PC from CEOS(they claim its fixed) and he connected them to the network, so these PC may have been infrected now, since they where not updated....but I am really wondering if they are infected, I have booted up in safe mode and ran the MS patch, then the symantec blaster remove, and it still does not detect it, its not in the register, at least not that I can see, and I dont see the EXE in the win32 folder, but I am still having some serious problems connecting to the net, still cannot got to MS update at all, network is VERY slow, its even affecting my 98 pc(i unplugged all PCs and the iNet went a lot fast on the 98 PC. Still fighting it though, ghosting is a last resort.

tring to setup zone alarm now.

GodKid

August 14, 2003, 06:34 PM

I've been hearing of this kind o thing lately.. and I'm wondering two things:

1: Are ISPs getting hit with the worm?
2: Have hackers managed to slide another virus into machines under the cloud of Blaster? I think Blaster was much too easy to find and identify and the fact that a BUNCH o people still complaining after a cleaning has me suspicious...

lemme know ur thoughts

kilaj1

August 15, 2003, 07:14 AM

I cleaned off the virus(hopefully), and I havent really got a chance to test them to see if there still reseting. Spent modt of the time installing zone alarm and updates. :( >:(

deakie

August 15, 2003, 08:19 AM

ok
a internet lan will suffer slow down if lots of the users on it have the virus. so we can expect to see a lil slowdown until the main problem is rectified.
;)

most isp's operate some kinda a lan with its users. c/w normally does if up here is anything to go by.

also, rmeber to allow the iexplorer program access to the net in your firewall.

kilaj1

August 16, 2003, 11:00 AM

I would like to thank all of you peoples at tech jamaica, for helping my with this problem. Unfortunately, 4 PC came back with the same problem, they are still resetting themselves. I will be going to Kingston next week to CUS DI **** out a dem! >:(!...on a lighter note, I am currently tring to use winroute pro for my firewalling needs. Again thank you for your time.

deakie

August 16, 2003, 05:14 PM

winroute pro?? :-\

dude, lets fix these before it gets any worse. you dont need winroute pro.
firewall up all the pc's, even the new 4 thats misbehaving. do them offline. that way the virii cant cause slowdown.
get the fix on floppy and use it. dont worry about the antivirus yet.
im thinking there aint enough heatsink paste with respect to the heatsink on the cpu. tell them they should have done that properly. thats your main beef at this stage. if they wont help, then i take it we can do the heatsink paste ourselves. the guys here will reccomend the type of paste you can get in mobay. i think matrony is based there.
then if necc we will tell you the best way to do it.
if i was out there, i'd pay you a visit. ahh well.
:-\

kilaj1

August 18, 2003, 07:14 AM

Thanks but its kinda out of my hands now. You see, as I told you in a few post back my partner is totally tech dumb, as far as he is concerned, we took back 4 PC with the same problem and got the back with the same problem, so he does'nt want to wait any more, belive me, I've been telling him to hold out for a while, even told him I was talking to the real tech pros(people at techjamaica.com), but even I am getting a bit pissed. Another thisng is my part, is all hung up over the specs that we got and the specs that where origianaly ordered, so that just adds fuel to the fire. I would me more than happy to fix them my self or even find one of u guys in mobay, but thing that keeps flashing in my mined iw WARRANTY, I mean even though they just used a piece of tape to show that the case was'nt opend, these peopel already accused me of opening it, when it was there tech.

The four that where brought back did get extra paste as per my instructions to there tech, elese he probably would'nt do anything.

The reason I am using Winroute pro, is becase I dont really like zone alarm, or most firewalls you have to install on the client. To my understanding, the user is going to have allow or deny incoming info, so some kid might come and let something in. But any who its kinda giving me problems anyway so I dont know.

deakie

August 18, 2003, 06:34 PM

i use sygate and they onl get the chance if you run it without password. if you allow certain things like the apps you feel are necc, then it will automatically allow them. the ones block will stay blocked without any messaging. also, you can configure/define rules. the password keeps em out.

anyway, sounds like you got hardware troubles with the suppliers at the mo.

kilaj1

August 23, 2003, 10:30 AM

I think I might have found out what was wrong with them, I turned off the Auto shut down thing, which I should have done so long ago ::) , and the error that shows up on all of the PC gos like this

***STOP: 0X000000D1 (0XF8DA0ABC, 0X00000002, 0X00000000, 0XF8DA0ABC) DRIVER_IRQL_NOT_LESS_OR_EQUAL

***ADDRESS F8DA0ABC BASE AT F8D6E000, DATE STAMP 3B446559 - ALCXWDM.SYS
***ADDRESS F8DA0ABC BASE AT F8D6E000, DATE STAMP 3B446559 - ALCXWDM.SYS

BEINNING MEMORY DUMP....

That ALCXWDM file is the intergrated audio, its on the same IRQ as the NIC, but win200 does'nt see it as a conflict. ??? and I cant change it, I will try changeing the slot the NICs in though

deakie

August 24, 2003, 08:59 PM

dont you just hate that restart if error feature.its the first thing i turn off. keep it at logging error only. it can also throw you in a loop if the error occurs on boot up. stupid switch to leave on as default. >:(
must a been someones practical joke at MS.

kilaj1

August 25, 2003, 07:37 AM

deakie

August 25, 2003, 07:43 AM

;D....make sure the price for techjamaica members is discounted inuh... :D ;)

kilaj1

August 25, 2003, 12:38 PM

den nu mus ;D 8) they seem to be working fine!!except one, dam ting wont boot from CD roms or from my ghost disk ??? this was the one with the bad HDD guess i have to take it back,,, almost lost count, this would be the third time this one went back :o >:(

deakie

August 25, 2003, 01:56 PM

tell them to replace the disk.

kilaj1

August 25, 2003, 02:19 PM

:-\yeah right I am sure they would love to do that ::) ;D just too it to them, dought they would do anything though...ahh well at least i dont have to complain about 10 others ;)

Ropy

August 26, 2003, 07:57 AM

I had two 80GB HDs that I bought from them and they both died, one was sort of my fault... If I remember correctly I had 40 GB HD that had came from them as well, and it also died.

Am I salt or are they doing something wrong (interms of shipping)? :-\

kc4u

August 26, 2003, 03:50 PM

yeah, well they have to have some kinda humer i guess ;D ;)...
Did some testing on the PC and they seem to work ok now, except one, the one with the bad hard driver, can you belive these people actually just re formatted it again!! :( >:(, I ghost all the other ones and they are OK, so very soon, I will be haveing LAN parties with Counter Strike ;D ;D :D 8)
So now you have gotten your business back on its feet so to speak where in mobay you located so we can get dem discounts @ the LAN party as Ropy did seh? ;D :D

kknight

August 26, 2003, 04:38 PM

The CNet NIC does have a packet driver that works in DOS...It's in the packetd folder on the diskette that came with the NIC. The files in the dosodi folder on the NIC floppy might help you also. I get the feeling that you wish to "ghost" an image over a network to multiple pcs.

kilaj1

August 26, 2003, 04:56 PM

Check this link out its has a map and a and regular prices for gaming use

http://f2.pg.briefcase.yahoo.com/bc/kilaj1/lst?.dir=/AD&.view=l

Special price for TechJamaica, $100 for 1 hr $170 for 1.5hr, $250 for 2 hr.

Check the gaming section for further info... will post there soon ;D

kknight

August 26, 2003, 05:03 PM

Why use winroute? If your Internet server runs Win2000 you can use ipsec to create a firewall on that pc. If have some linux knowledge you could use Smoothwall also. It has support for DSL modems. Sorry to hear you got hit with that blaster worm. I haven't encounterd a pc on my network with that worm.I've been using a linux firewall.While your at it check for Welchia and Sobig.f and keep your virus defs up to date.You might also want to do a search for a file called msblast.exe.Delete it if you find it.Good luck.

kilaj1

August 26, 2003, 05:16 PM

Actually I got all of them cleaned up already, Thanks any way ;D ser..ver ;D ::) :P

I got a win98 PC , that has the software that manages the cafe part, but its really not a server, that why I want to use winroute, that way I can configure the PC to run through the proxy or something to that effect, not really good with firewalls, was trying out Symantec Enterprise Firewall/VPN, its a pain in the *** to use, right now i cant even uninstall it. :-X

deakie

August 26, 2003, 05:52 PM

symantec gets into your system like a octupus. you have to delete each unit at a time starting with the virus rubbish.

kilaj1

August 27, 2003, 07:15 AM

Okay... I got ya... so I delete the ahh...the ahh... a screw it, its GHOSTING TIME!! ;D ;D 8)

kc4u

August 29, 2003, 10:57 AM

Hey kilaj you can't keep using Ghost to evade all your problems. As deakie and the other are trying to say to you deal with the situations at hand a step at a time man. Face UP!

My observation is that you'll still need a firewall for your cafe'. One good one that I have not seen you mentioned was Norton Internet Security PRO 2003. It has great features that will keep tabs as to what each computer is threathened with in realtime, this means if a customer is surfing on machine #2 and they tried to access or download a file that is suspicious , NIS PRO 2003 will notify the server or the net admin. Runs well on ADSL too. Wish you all the best.