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World Direct (113) to replace international call authorization |
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Written by TechJamaica.com
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Tuesday, 31 January 2006 |
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As of tomorrow (Wednesday) February 1, 2006, Cable & Wireless' World Direct service will be the only way to make direct dialled and operator assisted international calls from the company's fixed lines. (The company has been providing international calling access using both World Direct and the International Call Authorization System - ICAS - since January of 2005.) The use of ICAS, which was introduced in 1989, is being discontinued.
World Direct, which provides the same level of security as ICAS, with added convenience, continues to offer direct exchange line and private switchboard (PBX) customers the flexibility to call overseas from any fixed line in Jamaica and have the charges billed to their own account. The friendly and flexible World Direct service also offers several enhancements for customer convenience. These include allowing customers to: - Speed dial;
- Set up a Calling List (these numbers can be dialed without the Security Pin);
- Playback, add or delete numbers on a calling list;
- Have a security PIN of between 4 and 10 digits; and
- Customize Call Restriction options.
World Direct's Call Restriction feature provides customers with even more control and allows them to decide if and when they wish to have access to international calling available on their lines. The World Direct Call Restriction options are: | Residential | Between 6:00p.m. and 8:00a.m. | | Business | Between 8:00a.m. and 6:00p.m. | | Full Restriction | No international calls | | No Restriction | Any number of calls at any time |
The service also allows customers to set a threshold for the number of calls they wish to make each day. Cable & Wireless' Vice President for Corporate Communication and Corporate Affairs, Errol K. Miller, in commenting on the full deployment of World Direct noted: 'This is simply the coincidence of two factors - a response to customers' demands for a secure, simpler and more flexible system on the one hand, and the fact that the system which supported ICAS has now become obsolete and is no longer supported by the manufacturers.' |
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